Frequently Asked Questions
Shipping
- We ship worldwide
- We’ve shipped products to over 80 countries
- Typically takes 5-7 days in the continental US
- Typically 7-10 days internationally
- Expedited shipping available (International in 2 days)
- We ship with UPS, FedEx, and USPS
- Open Monday - Friday 8:00 AM - 5:00 PM central time zone.
Privacy & Security
All credit card holder information is secure through a secure payment gateway, Authorize.net, and no credit card info is ever held on the Core 4 website. Your information will never be shared with third parties - we hate spam as much as you do!
Returns & Replacements
We guarantee everything we ship with a 90 day warranty. If you have any hardware problems within the first 90 days we will gladly replace it. We want to make you a raving fan, buying from us again and again. Please email returns@core4solutions.com to request an RMA number. Returns may be subject to a restocking fee.
Ordering
Open Monday - Friday 8:00 AM - 5:00 PM centeral time zone. Orders can be placed most easily by using our website. Of course, you are still able to order over the phone if you would prefer to talk with us prior to making your purchase. Please give us a call at 1 (952) 548-5720 or toll free at 1 (855) 55-CORE4.
Payment, Pricing & Promotions
Core 4 accepts all major credit cards along with PayPal and Google Checkout. We are also able to accept wire transfers if you would prefer that method. We do offer terms to qualifying customers; please contact us directly for details.
Viewing Orders
You can view your order details and tracking information by logging into our website here.
Updating Account Information
You can view and update your account information by logging into our website here.