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1-855-55-CORE4

Core 4 Solutions Shipping & Return Policy

Core 4 Solutions Shipping & Return Policy

To return defective equipment, please email info@core4solutions.com or call 1-855-55-CORE4 to request an RMA number.

Return Policy

All non-defective parts are subject to up to a 35% restocking fee, determined at the discretion of Core 4 Solutions, based on the item being returned. All returned products must be 100% complete and returned in the same condition as received.  New factory sealed items are not eligible for return or refund if the original packaging has been opened.  Once an order is placed and paid, non-defective parts returns or cancellations are subject to our restocking fee, regardless if it has shipped or arrived to you.

Core 4 Solutions will replace defective items, if possible, or the purchase price of the defective product will be refunded or credited to Customer’s account. All non-defective items must be returned to Core 4 Solutions within ten (10) business days of receipt of the product. Customer is responsible for all freight costs associated with returned products, unless otherwise agreed upon by Core 4 Solutions. Customer is responsible for all risk of loss and damage to products returned to Core 4 Solutions. Customers shall insure all return products against loss or damage while the product in question is in transit.

Shipping Policy

Core 4 Solutions offers free ground shipping on orders over $250 domestically within the United States.  Additional shipping is necessary for overseas orders.  We reserve the right to charge shipping on orders over $250 in certain circumstances including but not limited to large items requiring freight shipment, however you will never be charged for shipping on an item over $250 without your consent.  Free ground shipping order may take up to 48 hours to process, however we always try to ship your order same day.  If youre questioning when your order will ship, please call!

Due to shipping costs Alaksa, Hawaii and Puerto Rico will not be elidgable for any free shipping promotions within in the United States.